If your Carefy bath lift isn't right for your family, contact us at shopifycontacto3@gmail.com within 30 days of delivery and we will give you the return instructions. Once we receive it, we refund the purchase price to your original payment method.
If your item arrives damaged or defective, notify us within 30 days of delivery by sending photo or video proof to: shopifycontacto3@gmail.com
In such cases we offer, at no cost to you:
If you receive the wrong product, the same conditions as above apply.
Refunds are processed once the returned item is received and inspected. Processing times may vary depending on the payment provider. Carefy reserves the right to refuse any return that does not meet these conditions.